Customer Testimonials
The entire team is super friendly. David was able to answer all of my questions and made the whole process very enjoyable. He also helped me find the perfect vehicle!
I love Volos, but I bought my new one because of the incredible people at Birchwood Volvo.
Great Staff! Excellent Service! Communication above and beyond.
It was the best new car purchase experience I’ve had. No pressure, easy to answer all my questions.
I feel friendly and comfortable every time I go to Volvo
This Volvo dealership is very responsive to your issues, all team members we worked with were very professional, kind, attentive and courteous. All minor issues we had with the vehicle's electronics were solved completely right away and we completely satisfied with the purchase and with the service.
Very friendly staff, brought in the XC90 that I purchased there for a service and they exceeded my expectations on the work done on the vehicle.
I have been buying Volvo's from Volvo Winnipeg for the last 17 years and have enjoyed working with the personnel at this dealership immensely. In this period, my family has purchased at least 10 vehicles. I have known Matt and Candace for all of this time and have worked with Silvano and Michael in Service and Dave in Sales. I have been appreciative their advise, attention to details and great customer service. I have recommended the dealership and the brand to many friends and relations over the years and would recommend this dealership to anyone. Thanks all - great team!
Friendly Dealership I'll definitely be buying a Hybrid from Volvo Cars Winnipeg. Going to do test drives on all of their new vehicles this year! Pictures coming soon plus video's featured on YouTube an Google.
We have leased several vehicles over the years, and the service has been excellent every time! Matt has always helped us immediately with all of our needs. He has been beyond supportive!! Also helping us with our latest lease were Blair, Candace, and Paul. They were amazing in making the whole process enjoyable and easy. Everyone treated us as family. Thank you!
My wife and I purchased a Volvo XC90 from Volvo Winnipeg and had an exceptional experience. I highly recommend Blair, Candace and team. Honest, friendly and professional.
My service advisor Michael Scott , was very helpful , looked after everything I needed. I would go nowhere else
Great staff , very professional and well help you with anything you need . Can’t say enough good things about the people
Paul and Candace made the experience of choosing and finalizing the car purchase easy and pleasurable. I don’t think that I have ever been treated so well when buying a vehicle. I have wanted the XC-60 for a long time and ended up with a dream vehicle. I would recommend this Volvo dealership hands down. Also, they are undergoing some fairly extensive contradiction and work hard to make your experience such that you don’t notice that. I look forward to their Big Reveal soon.
Had a very good experience. David R came out to greet us in the parking lot. We've been to other lots and no one came to greet us. David was friendly and knowledgeable. All the staff were excellent!!
Paul helped find the right vehicle for me, even though it took several trips to find exactly what I was looking for. Everyone was very knowledgeable and answered all my questions. 5 stars for sure and I would definitely recommend this dealership.
Simply thorough and excellent service! We’ve known a large number of the staff for years (from sales through service since 1972 -- ’72 station wagon, ’84 diesel sedan, ’96 850 station wagon (the hot one!), to our current ‘2006 XC70. A lot was done to the XC70 yesterday, and it drives like a new vehicle again. We also appreciated that our car was picked up and a "lovely" loan car was left for us for the day. As we are accustomed to from Winnipeg Volvo, the service team -- several still with Volvo after servicing our current and three previous Volvos over the ...
I am very happy with the services I received from Paul in sales and Silvino in service. Indeed, I have been enjoying my Volvo XC40 Momentum T5 since May 2021.
Very nice dealership, friendly sales staff and very nice safe autos.
This was my first experience with the service department of the Volvo store. I needed the 16K maintenance and they were all extremely pleasant and helpful. They answered all my questions and went beyond what other service departments have done. I couldn't say enough good things about these maintenance employees. Thank you.
The service department fit in my extra fixes so I didn't have to drive back in, 3 hours both ways. The last 2 times I've been in they have gone over and above to make sure I was looked after.
The people at Volvo are honest and really know what they are doing. Was treated very well and will definitely come back again to service my Volvos.
Great experience! Friendly, knowledgeable staff.
I bought my Volvo hybrid last month, David was amazing, I really didn’t think I was going to buy a Volvo but he was amazing in all aspects, very knowledgeable and not pushy at all, I really like this dealership and David
We purchased an XC40 EV at Birchwood Volvo, with product specialist David. David was professional, knowledgeable, patient and provided a no-pressure and comfortable purchasing experience. He was an active listener and ensured all questions we had were answered fully; and we had a lot as we were purchasing our first electric vehicle. In the follow up to the sale, he was readily available and accessible and followed up fully on any inquiries or questions we had. I would highly recommend connecting with David if you are looking for knowledgable and professional service. And we LOVE the early experience with the ...
Great customer service and experience again with the sales team.
Great car buying experience, Came looking at another brand of vehicle BMW and landed up buying a Volvo. Very nice vehicle XC60. Sales person not pushy nor difficult to deal with. Sales manager great as well and finance person was very informative.
Spoke to Cam in parts about an older Volvo, very helpful and knowledgeable. An amazing experience dealing with a man who is very competent at there job. Great experience will definitely be a returning customer.
Amazing experience! We are so happy with our new Volvo! Highly recommend! Very friendly and not pushy at all. Paul listened to our needs and wants and really delivered!
The sales team led by Matt did and excellent job to find the vehicle that was right for us. Each step of the process was well explained and this made for a seamless purchasing process. When the vehicle was pick up by us Blair took the time to explained the vehicle inside and out and offered to make himself available in the future with any questions we may have. Overall a great experience.
Couldn't be more greatful, the staff fit us in with car troubles while driving home from Southern Ontario to The Sunshine Coast BC. Shaun is the man!! Big thanks to the team!!! ♡ from your west coast volvo road trippers.
Best service in the city. Everyone is so friendly and really great at their work. The booking, drop off and pick up process is so easy and convenient. Literally will never go to another dealership/service center again.
Blown away with the professionalism, was an amazing experience.
Great service provided by the staff at Volvo Winnipeg
Purchased a brand new XC60 from David, and the service from start to finish was nothing but fantastic! He was so professional and listened to everything we wanted! The whole team at Volvo went above and beyond to make sure i was satisfied with my purchase! Highly recommend Volvo Winnipeg!
Spoke with Cam in parts today about an older car I bought for my daughter and not only is he super friendly and knowledgable but also goes above and beyond with making suggestions about other things to check and keep an eye on. Thanks Cam! P.S. Got back to me with my requested part quote within 10 minutes!
The Volvo Team led by Matt is the best. Matt is customer service first. He looks after his clients and makes sure the team delivers. The service dept has gone under some changes BUT you have kept Silvino there and he is the best customer service advisor we have met. He treats you with respect, he earns it with his kindness and knowledge. He treats the cars like his own. We have been with Volvo Winnipeg when they took over the dealership. Silvino has been the rock at customer service and I hope the Chipman family knows that too. Thank ...
knowledgable sales reps, no pressure sales and a great product!
Very friendly and helpful staff.
The team was very organized and went the extra mile to make it feel like a special purchase. Thanks Gene, Nick and Candace for the first class treatment.
The guys at the service department are awesome. Great, friendly service always. The best way to communicate is by email & they get back to you right away. They always call with updates as well.
Always get professional and personable service!
Amazing service as always from Silvino. Only had my winter rubber swapped over, but they never scratch my rims!
It is always a pleasure dealing with Boston and Johnson when the car is in the shop.
I love my Volvo XC 90. What makes me want to buy another one when the time comes, is the service I have gotten from the service department. The main reason for this is that I feel like my needs are a priority because my service representative Boston is incredible with customer relations. He has an ability to make the customer feel as though they are the most important customer. That is rare these days.
Very pleased with the service.
We have purchased two vehicles from Winnipeg Volvo and are extremely pleased with our experience. Boston has been super helpful with our vehicle servicing needs.
Great staff. Very easy to deal with. Overall, good experience.
Have had my vehicle serviced here for 2 years now and I have always felt well taken care of. Service team has not pushed unnecessary maintenance on me, and have been easy to get in touch with. Keep this up, Boston and team!
Excellent service, as always. Always on time, and they take the time to explain what was done and what needs to be done. I feel well looked after.
Great car , Great service , Boston took care of all of our needs in service
I have been so pleased with my Volvo XC90 for many years. I'm sure it will be my choice again when it's time for a new car. I'm a busy mom with 3 kids that play hockey and the Volvo is the perfect vehicle. I feel like part of the Volvo family when I go in for service and I'm always happy to see the team at the dealership. In the service department Boston always helps me out and gets me a loaner if I need. I can send him a photo of my schedule and he ...
I brought my vehicle to the Volvo dealership on the 12th of November 2020 with a few issues to be attended too. I was greeted by Boston (service advisor) who was friendly and recalled all details of the vehicle. Vehicle drop off was very smooth considering the current COVID situation. He got back to me promptly and attended to all the issues very professionally. He emailed me the issues and the rough cost , which was very helpful. At the pick up everything was ready and the car was cleaned up. I found the Volvo team to be very efficient and customer ...
I bought Volvo V60 2 years ago, not because I was looking for Volvo but it was recommended as top rated station wagon on market. I recently texted Boston, serve consultant, because of some noise in my car which turned as to be very trivial. I had no problem to scheduled appointment in few days, I was provided with curtesy car and my car was ready in few hours with detailed explanation. In past I also used their service that my car was picked up and dropped off at my work which is very convenient option for me as I work 12 ...
Amazing Service, by far the best I've experienced at any dealership. Shoutout to one of best service advisors, Boston. Thank you for always taking great care of my needs.
Personal service by all the service advisors and management. Timely, and always with a thorough explanation of what and why work needs to be done! Will keep bringing my car there.
Excellent customer service. Everyone I have dealt with is extremely polite and helpful. In particular, Boston has always been helpful in arranging vehicle servicing in the most convenient way possible. I would definitely recommend this dealership.
The Team at Birchwood Volvo is always willing to go the extra mile for us. We currently have a Volvo XC-90 and this is our 4th Volvo and I personally wouldn't drive anything else for many reasons on of them being the support I get from the dealership for maintenance and service. I often deal directly with Boston Crellin and he is a pleasure to deal with. He is always and keeps us in the loop about our vehicle and does all the little extras to make us feel like VIP customers. Bravo Birchwood Volvo!! GM Matt and his ...
We have always had excellent service and support.
Just purchased a new vehicle from Volvo Winnipeg, the whole team was a great, but hats off to Chris for helping me select the right vehicle. And Boston in service is exceptional, and has has made any service visits with my current and old Volvo a breeze.
I have dealt with Winnipeg Volvo for 15-20 years and have always had prompt, friendly and efficient service. They were awesome to deal with in the purchase of my vehicles there. I have dealt with Silvino and Boston in service. They make going for service there a pleasure. I highly recommend this dealership.
I have owned Volvos for the past 30 years. The sales and service experience has always been good but at Volvo Winnipeg, it has been excellent. Service items have been dealt with quickly and with aplomb. Boston is efficient and thorough as regards the needs of the vehicle and has been a reliable communicator. I highly recommend this group.
I purchased my Volvo XC40 18 months ago and have had an excellent experience. Arthur was the sales representative who walked me through all and kept in touch following purchase. Boston , my service advisor has been extremely helpful and kept me advised of any maintenance needed. All very friendly and knowledgable and always seem to recognize their clients
I absolutely LOVE my Volvo XC60. I can't imagine owning another vehicle other than a Volvo! A huge part of the reason why is because of the staff & service I receive at Volvo Winnipeg. The entire team is built around customer service. Their sales team is extremely knowledgeable and always available to answer questions of any kind and the service department staff will bend over backwards to make sure you as the customer is 100% satisfied. Arthur in sales and Boston in service...extra gold star for each of you.
I have an older Volvo (2004) and it requires very specific care and servicing. In the past I had tried different shops and would overpay for services where the mechanics didn't understand the fine details of my car. Since taking my car to Birchwood, it has been in the best condition ever! If you have a Volvo, take it to the dealership always! It is 100% going to be worth it, and save you in the long run. Plus, the service at Birchwood is super friendly and convenient. They go above and beyond to get to know you and your car.
Great experience purchasing the car and the service team is great!
Had a question today and was impressed that the general manager was quick to reach out with an answer
My experience with Birchwood Volvo was second to none. From inquiring about the car on live chat to taking the delivery, everyone I dealt with were very pleasant and accommodating. Special shout out to Gene for getting us an awesome deal, Steve for stay late and making sure all my papers ready for finance and I had my car delivered in time, and Mikaela for awesome unveiling and making sure we knew everything about the car before we drove away. I will for sure recommend Birchwood Volvo to anyone looking for a new car. Shash Patel
Customer service of a luxury vehicle
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